Returns & Exchanges
We want you to love your ritual, which is why we offer a 30-day satisfaction guarantee on all our wildcrafted skin care products. If a product isn't the right fit for your skin, we are happy to facilitate a return or exchange to ensure your glow remains uninterrupted.
Return Process
- 1.Initiate Your Request
Contact our customer support team via email or our contact form within 30 days of your purchase to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare Your Package
Safely pack the items in their original packaging, ensuring the glass bottles are protected, and include a note with your order number and RMA inside the box.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location to begin the transit back to our facility.
- 4.Receive Your Refund
Once our team receives and inspects your return, we will process your refund to the original payment method or issue store credit within 5-7 business days.